Shipping

Processing times:

Within 48 hours. We appreciate your patience as we are a small team working to fulfill all orders as fast as we can.

 

Shipping times:

(USA) USPS First Class: 3-5 business days

(CANADA/UK) USPS First Class International: 12-18 business days

 

Tracking:

- Tracking will be emailed to you when your order ships.

- Please allow up to 48 hours for your tracking number to update.

 

Customs and Duties:

- Any unforeseen custom duties/fees is out of our control and will be up to the customer to cover the cost in order to receive the product.

 

Other:

- If your tracking is stuck in "confirmed" or "in transit" for an extended period of time, this usually means it was lost by the mail carrier. Please reach out directly to the carrier to resolve this issue.

- If you have any questions please contact us via email support@tokyogost.com and we will get back to you as soon as possible.

- Once an order is placed, we are unable to change the shipping address, product ordered, or sizes.